Zubair Anwar is the Founder and Thought Leader at BIETS Centre of Excellence (www.biets.org), a professional training and management consulting organization. He is a senior management professional, with more than 22+ years of experience in leading and providing business solutions. He is an ASQ Certified Manager of Quality and Organizational Excellence (CMQ/OE), Certified Six Sigma Black Belt and Certified Six Sigma Green Belt. He holds a BS Degree in Electrical Engineering and MS in Engineering Management and has completed postgrad courses from renowned US universities.
Zubair has several international publications. He contributed to “The Sage Encyclopedia of Quality and Service Economy”, co-authored “The Certified Supplier Quality Professional – Handbook” and “The ASQ Supply Chain Management Primer”, contributed to the 7th Edition of “Juran’s Quality Handbook” and authored numerous research papers.
A longtime member of the American Society for Quality, he is currently on the ASQ Award Board and is currently the Quality 4.0 Committee Chair. His other activities include:
¾ Service Quality Body of Knowledge Chair;
¾ QBOK Peer Group Member
¾ Technical Reviewer for the World Conference on Quality & Improvement (WCQI) since 2016
¾ Technical Reviewer for ASQ’s flagship magazine Quality Progress, which has the largest circulation globally
¾ Adjunct Faculty and Guest Speaker at various universities and organizations, such as the TUM School of Management in Germany.
Zubair has been featured many times by American Society for Quality for his global contributions. He is also a senior member at IEEE.
Zubair has extensive experience in strategy formulation & implementation, managing CAPEX/OPEX, program & project management and technology management in the service sector, as well he is experienced in the implementation of six sigma & quality systems in big organizations.
He can be reached at the following email address : email@example.com .
Prof Mukherjee is a full Professor in the Shailesh J. Mehta School of Management, IIT Bombay, India.He received his Ph.D. from the Department of Industrial Engineering and Management, Indian Institute of Technology, Kharagpur (India), M.Tech (QR &OR) from Indian Statistical Institute, Kolkata. His research interests are in Manufacturing and Service Quality. His research is reported in many journals, such as European Journal of Operations Research, Computers and Industrial Engineering, Applied Soft Computing, Quality Engineering, Expert Systems with Applications, and Journal of Advance Manufacturing Technology.
Dr. Theo Wember
Theo Wember is working in the field of technical statistics as a free consultant for nearly 30 years, focusing on design of experiments (DoE), statistical model building and system reliability. He is doing training and projects in this area mainly for automotive suppliers (Bosch, ZF Friedrichshafen, Eberspächer,…), semiconductor companies (Global Foundries, Infineon, Osram, ELMOS,…) and others (CLAAS, Fraunhofer Gesellschaft,…). For camLine, he works on future developments of Cornerstone and as consultant for statistics and data analysis. Theo likes to work on the interface between statistical theory and practical applications, also lectures at universities and has written books how to do DoE and technical statistics with Cornerstone.
Elmar Fedrow is a Quality Manager at Infineon Technologies AG and currently driving a Quality Excellence program. Since 15 years he is working within the field of semiconductor Quality Management topics. His various positions included a Quality Engineer for Integrated Circuits, a Quality Manager for Software and System Programs and the Quality Management as the head of a Customer Quality Support team. He holds a Precision- and Micro-Engineering degree from the University of Applied Science Munich and a Master of Business Administration from the Technical University Munich. Elmar Fedrow is a guest speaker in Quality Management at Technical University Munich.
We would like to thank Hanwag GmbH and Intelligent Mobility GmbH for their participation in this MOOC for the development of the interactive case studies.