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Terms

Definition

Absenteeism

Scheduled or unscheduled time an employee spends away from work

Behavioral economics

A field which studies the effects of social, psychological, cognitive, and emotional factors on the economic decisions of individuals and institutions and the consequences for market prices, returns, and resource allocation

Benefit (B) corporation

A for-profit corporate entity, now authorized by 30 U.S. states and the District of Columbia that includes positive impact on society and the environment in addition to shareholder returns on equity

Chemicals of concern list

A list compiled and updated by the Environmental Protection Agency which identifies chemical substances in which the manufacture, processing, distribution in commerce, use, or disposal, or any combination of such activities, presents or may present an unreasonable risk of injury to human or environmental health

Chronic disease

An adverse human health condition that develops over time and is persistent or otherwise long-lasting in its effects

C-O-A-C-H approach

curiosity, openness, appreciation, compassion, honesty

Cognitive decline

A response to the aging of neurons and the decreased speed at which the brain functions

Collaborative leadership

A practice is focused on leadership skills across functional and organizational boundaries

Collective impact

Organizations from different sectors working together to solve a specific social problem using a common agenda, align their efforts, and common measures of success

Company town

Towns built and operated by a single business owner, for example, IBM, Hershey, Kodak, and Kohler

Corporate sustainability

A business approach which creates long-term shareholder value by embracing opportunities and managing risks stemming from economic, social, and environmental developments

Culture

Shared assumptions, values, attitudes, and patterns of behavior that you see in organizations

Culture of Health

A culture which encourages everyone, including businesses, to maximize good health and well-being for themselves, for others with whom they live and work, for their communities, and for the environment

Design Thinking

Keeping the end user in mind when creating and testing solutions

Diaphragmatic Breathing

Breathing that is done by contracting the diaphragm, a muscle located horizontally between the thoracic cavity and abdominal cavity, with air entering the lungs and expanding the belly

Environmental health

Protecting human health and well-being from exposure to harmful pollution or toxic chemicals

Environmental justice

The fair treatment and meaningful involvement of all persons regardless of race, ethnicity, nationality, or income, with respect to the development, implementation, and enforcement of environmental laws

ESG

Environmental, social, and governance indicators

ESGs

Environmental, social and governance criteria are a set of standards used by socially conscious investors to screen investments

Espoused theory

The world view and values people believe their behavior is based upon

Eustress

A state of moderate or normal psychological stress that is beneficial to the experiencer

Financial performance measures

A subjective measure used to determine how well a business can use its assets to generate revenue; often expressed in monetary terms

Five dimensions of health

Emotional, physical, mental, quality of life, and reaching your full potential

Footprints

Adverse impacts, intentional and unintentional, that businesses have on their workers, their customers, their communities, and the environment

Global Reporting Initiative (GRI)

An independent international organization that pioneered sustainability reporting

Gold standard

An object of superior quality that is used as a point of reference against which other things may be compared

Greenhouse gas emissions

The release of carbon dioxide, particularly co2, methane, nitrous oxide and different halogenated hydrocarbons, to the atmosphere

Growth mindset

A belief that our most basic abilities can be developed through dedication and hard work, with brains and talent as the starting point

Handprints

Beneficial environmental and social impacts that we can achieve for consumers, workers, communities, and the environment

Health

A state of complete physical, mental, and social well-being and not merely the absence of disease or infirmity

Healthcare

Medical care services you receive from medical professionals when you are sick, injured, or in need of a clinical preventive service

Key Performance Indicators (KPIs)

A type of performance measurement which evaluates the success of an organization or of a particular activity in which it engages

Leadership

Establishing direction and coping with change

LEAN

A customer-centric methodology to continuously improve processes by eliminating waste, based on the principles of ‘continuous incremental improvement’ and ‘respect for persons

Life Expectancy at Birth

Average number of years that a newborn is expected to live

Lifestyle Medicine

A branch of medicine dealing with research, prevention and treatment of disorders caused by lifestyle factors such as nutrition, physical inactivity, and chronic stress

Management

Predictability and delivering results

Meaning-making

Establishing why an organization should engage in a change journey

Metrics

Measurement of indicators that are of value to a particular person or group within an organization

Mindfulness based stress reduction

A method of using meditation to cultivate awareness and reduce stress

Non-financial performance measures

Quantitative measures that cannot be expressed in monetary terms such as environmental, social or health indicators

Nutrition

The process of providing or obtaining the food necessary for health and growth

Occupational Safety and Health Administration (OSHA)

An agency of the US Department of Labor that oversees the development and implementation of laws related to workplace health and safety

Physical environment

The tangible workplace environment comprising employee’s working conditions including safe drinking water, clean indoor air, ergonomic workstation designs, violence and aggression-free work environment, available technologies, and design/construction of the workplace

Plan-Do-Study-Act cycle

A systematic process to gain learning and knowledge to continuously improve a process, product, or service

Presenteeism

How much health symptoms, conditions, and diseases adversely impact the work productivity of individuals who come to work

Psychological safety

A shared belief that team members feel accepted and respected to take interpersonal risks

Psycho-social environment

The interpersonal and social interactions that influence behavior and development in the workplace

Root cause

A factor that caused an outcome or effect of interest and that should be eliminated or ameliorated through process improvement

Sedentary lifestyle

A type of lifestyle with little or no physical activity, in which a person is often sitting or lying down while engaged in an activity like reading, socializing, watching television, playing video games, or using a mobile phone/computer for much of the day

Shared value capitalism

An approach to creating value for all stakeholders, not just shareholders, including clients, customers, employees, owners and investors, plus local governments and communities, driven by globalization and the idea that corporations should make the world a better place

Six Sigma

A set of techniques and process improvement tools to improve process output quality by identifying and removing the causes of defects and minimizing variability in business and manufacturing processes

Social ecological model

A theory-based framework to understand the complex and interactive effects of personal and environmental factors that determine behaviors, and to identify behavioral and organizational leverage points to promote health within organizations

Stress

A state of mental or emotional strain or tension resulting from adverse or very demanding circumstances

Superfund site

Any United States land which has been contaminated by hazardous waste and identified by the Environmental Protection Agency as a candidate for cleanup because it poses a risk to human or environmental health

Sustainability Accounting Standards Board (SASB)

: An independent standards setting organizations that develops and maintains sustainability accounting standards for disclosing financially material information

Team

A stable, bounded group, interdependent on achieving a shared goal

Teaming

Teamwork on the fly

Theory-in-use

The world view and values implied by people’s behavior

Total Worker Health

Policies, programs, and practices that integrate protection from work-related safety and health hazards with promotion of injury and illness prevention efforts to advance worker well-being

Toxic release inventory

A list compiled and updated by the Environmental Protection Agency which tracks the management of some toxic chemicals which may pose a threat to human and environmental health

Value chain

A set of activities that an organization operating in a specific industry performs in order to deliver a valuable service or product for the market

Well-being

A state characterized by health, happiness, and prosperity