Organisation
1. How much time do I need to spend on the course?
The planned study load is about 8-10 hours per week.
2. Do I need to watch the lectures live in the corresponding week?
No, during the course, you can watch the lectures whenever you like.
3. Can I contact the instructor or teaching assistants?
Not directly. The discussion forum is the appropriate venue for questions. Instructors monitor the discussion forum and try to respond to the most important questions; in many cases response from other students and peers will be both adequate and faster.
4. Can I still finish all assignments when I start later in the course?
Yes you can. All assignments have to be finished by 30 May 2017, although the review assignments need to be submitted by 16 May 2017, to be able to receive the peer reviews.
Introduction & Preparation
5. Which browser can I use when working on this edX course?
We advise you to use Chrome, Firefox, Safari or Internet Explorer 11.
6. How can I download the transcripts?
On the right side of the 'download transcripts'-button underneath the video is the option to choose between an .srt-file of a .txt-file. Choose the .txt-file to download the text. When you prefer a more readable document you can copy-paste this to a Word file.
7. Can I use the course app if I don’t have a smartphone?
Yes you can use the desktop version of the app. Read the instructions in module 0.
8. What is the unlock code of the app?
STESm
9. The app is not working, what did I do wrong?
Check your location privacy settings, location tracker, or GPS and make sure they are set to enable or on. Also, make sure the installation guide steps in module 0.5 were completed correctly. The desktop version of the app does not function well in Internet Explorer. Please use Google Chrome, Firefox or Safari.
Course Work
10. How can I download the PowerPoint presentations?
You can download the PowerPoint presentations used in the lecture videos by clicking on the ‘Download handout’ button under the video. Only the PowerPoint presentations that contain significant information have been made available for downloading.
11. Can I write my answers in a language other than English?
No, the official language of the course is English. All course materials are provided in English, and all communication, including answers, posts, and assignments, need to be written in English.
Questions for Grading
12. What if I am having trouble with a question (for grading)? May I discuss this with others to get some help with solving the problem?
There are many assignments to practice. You can use these to discuss with your fellow students in the discussion forum. Do not share any answers on the forum for the Questions for grading. The formulas, together with the understanding of the matter brought by the videos, should give you hints on how to solve the questions.
13. After I checked an assignment, an asterisk was shown and I received the feedback ‘This answer is partially correct’. What does this mean?
In this MOOC, partial credit is used. This means that whenever you submit an answer that is partly correct, you still receive credit. You get points for selecting a correct answer as well as for not selecting a wrong answer.
For example: there’s a question with 5 answer options, of which 3 are correct. A learner selected two of the three correct choices, and did not select any incorrect choices. The learner therefore had four out of five correct answers. Because the course team set this problem up to award partial credit for every correct answer selected and every incorrect answer left unselected, the learner earned 80% of the points for this problem (for more information, see the help page of edX).
Peer Review
14. What to do if I feel I am being treated unfairly in the peer review?
Reviewing is the responsibility of your peers and so far we are not able to manipulate these after the peer-reviewing. The community consists of highly capable and motivated people, so we trust that this will be done fairly. Double check your submission before handing it in and write your submission in English.
15. Why can I not click on 'Upload' in the submission of my assignment in the peer review module?
The button will become active if there is also text added in the response box. So if you just type a few letters it will be possible to save your progress. You can then finish your assignment at a later moment.
16. How many peers do I have to review in the peer review module?
In both peer reviews you will have to review the work of 3 of your peers. You will also receive feedback from 2 of your peers, however we would like to ask you to assess more peers to make sure everybody will be graded especially in the last week (23 - 30 May 2017).
Auditing and Verified Certificate
17. What does it mean to audit a course?
Auditing is the standard form of participating in a course: you have full access to all course materials, tools (including the discussion forum) and information, and can do all exercises, assignments, and exams. At the end of the course, you don’t receive a certificate. However, you can print your progress page to have some proof of your achievements in the course.
18. When can I sign up for a verified certificate?
The deadline to upgrade to a verified certificate is 16 May 2017. Check the course info on how to do this. After the option of upgrading is closed, it is no longer possible to get a verified certificate.
19. When do I receive my verified certificate?
Two business days after the course closes, if you have a minimum average grade of 60% and meet the peer review requirements, you can download your verified certificate from your edX dashboard. For more information on how to generate and download your certificates, explore edX’s documentation on how to generate your certificate.