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Indrajit Mukherjee


Prof Mukherjee is an Associate Professor in the Shailesh J. Mehta School of Management, IIT Bombay, India.He received his Ph.D. from the Department of Industrial Engineering and Management, Indian Institute of Technology, Kharagpur (India), M.Tech (QR &OR) from Indian Statistical Institute, Kolkata. His research interests are in Manufacturing and Service Quality. His research is reported in many journals, such as European Journal of Operations Research, Computers and Industrial Engineering, Applied Soft Computing, Quality Engineering, Expert Systems with Applications, and Journal of Advance Manufacturing Technology.


Zubair Anwar is senior management professional. He has more than 19 years of excellent performance in heading and providing business solutions by way of Technological/Operational/Strategic Management, Program/Project Management and Business Process Re-engineering. He is an ASQ Certified Manager of Quality and Organizational Excellence (CMQ/OE), Certified Six Sigma Green Belt (CSSGB) and Certified Six Sigma Black Belt (CSSBB). He holds a BS Degree in Electrical Engineering and MS in Engineering Management and has completed postgrad courses from renowned US universities. He has extensive experience in Strategy Formulation/Implementation, CAPEX/OPEX and general management in service sector. He has versatile experience in implementation of Six Sigma & Quality Systems in big organizations. He has participated as Steering Committee Leader/Member, Taskforce Leader/Member, Team Leader/Member for various initiatives for improvement of cross functional processes, benchmarking and Business Continuity and Disaster Recovery within organization. Numerous professional and technical training attended and imparted in various parts of the world. He has several international publications. Heco-author of “The Certified Supplier Quality Professional – Handbook”, and “The ASQ Supply Chain Management Primer”. In 2016, Zubair also contributed to 7th Edition of “Juran’s Quality Handbook”.

Zubair Anwar has received numerous commendations and appreciations from top management of organizations served. He is associated with various International professional Organizations including ASQ and IEEE as senior member. He is Chair BOK Service Quality Division at American Society for Quality. He has worked on various corporate initiatives with International Consultants such as Mckinsey, BCG, Booze & Company, Ernst & Young, AT Kearney, Detecon International. He is an adjunct Faculty Member and Guest Speaker in top universities and organizations.

Dr. Theo Wember



Theo Wember is working in the field of technical statistics as a free consultant for nearly 30 years, focusing on design of experiments (DoE), statistical model building and system reliability. He is doing training and projects in this area mainly for automotive suppliers (Bosch, ZF Friedrichshafen, Eberspächer,…), semiconductor companies (Global Foundries, Infineon, Osram, ELMOS,…) and others (CLAAS, Fraunhofer Gesellschaft,…). For camLine, he works on future developments of Cornerstone and as consultant for statistics and data analysis. Theo likes to work on the interface between statistical theory and practical applications, also lectures at universities and has written books how to do DoE and technical statistics with Cornerstone.

For more information, visit (German) 

Elmar Fedrow

Elmar Fedrow is a Quality Manager at Infineon Technologies AG and currently driving a Quality Excellence program. Since 15 years he is working within the field of semiconductor Quality Management topics. His various positions included a Quality Engineer for Integrated Circuits, a Quality Manager for Software and System Programs and the Quality Management as the head of a Customer Quality Support team. He holds a Precision- and Micro-Engineering degree from the University of Applied Science Munich and a Master of Business Administration from the Technical University Munich. Elmar Fedrow is a guest speaker in Quality Management at Technical University Munich.

We would like to thank Hanwag GmbH and Intelligent Mobility GmbH  for their participation in this MOOC for the development of the interactive case studies.