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IIMBx: OM101.1x Operations Management

WELCOME TO OPERATIONS MANAGEMENT 101.1X


This page will guide you through the course syllabus and provide important information related to this course.

This is a self-paced course on Operations Management. In this course, you will understand key aspects of business operations and lean management including capacity, productivity, quality, and supply chain. Operations Management helps you to understand the role of OM in a firm and to develop abilities to structure and solve operations related problems.

Pre-requisites

You require basic concepts in statistics such as Mean and Standard Deviation.

  COURSE AGENDA

All contents are visible till 30 July 2022, 22:00 UTC. 

S.No.Section NameTopics Covered
0 Welcome
  • MicroMasters Programme
  • Welcome Message
  • Navigating in edX
  • Pre-course Survey
Guidelines for Proctored Exam
  • An Overview & Salient Features
  • Instructions and Guidelines
  • Practice Proctored Exam
  • Getting Help
1

Understanding Operations
  • Introduction
  • Operations in an Organization
  • Alternative Configurations in Operations
  • Performance Measures in Operations
  • Wrap-Up and Assessment
2

Analyzing Capacity in Operations
  • Introduction
  • The Notion of Capacity in Organizations
  • Process Design and Capacity Analysis
  • Capacity Estimation and De-bottlenecking
  • Other Issues in Capacity Planning
  • Wrap-Up and Assessment
3

Supply Chain in Operations
  • Introduction
  • Supply Chain Management: Components
  • Design of an Appropriate Supply Chain
  • Issues in Inventory Planning
  • Reverse Supply Chain
  • Wrap-Up and Assessment
4

Productivity Improvement in Operations
  • Introduction
  • Productivity Paradox in Organizations
  • Productivity Management: Philosophy, Tools & Techniques
  • Tools for Sustaining Productivity Improvements
  • Challenges in Lean Management
  • Wrap-Up and Assessment
5

Assuring Quality in Operations
  • Introduction
  • Six Sigma Quality in Organizations
  • Total Quality Management: Philosophy, Tools & Techniques
  • Statistical Process Control
  • Establishing Quality in Service Organizations
  • Wrap-Up and Assessment
6

Final Proctored Exam
  • Final Exam Instructions
  • Final Proctored Exam (graded assessments)

  TIME COMMITMENT

Course Duration:

  • Self-paced: The course has 5 sections, as outlined above. 
  • Each section will require 5-7 hours to complete. This includes the time spent in going through the course materials (videos and reading materials), taking up the assessments and participating in the discussion forums.

Note: Week and Section may be used inter-changeably. The term 'Week' indicates a section of courseware that will approximately take you 5-7 hours to complete.

Grading Scheme

The course follows End of Week assessment scheme and Final Proctored Exam scheme, which consists of multiple choice questions and scenario-based questions. There are 5 end of week assessments and 1 final proctored exam in this course. The score from each assessment will contribute to the final score, which you can track using the Progress tab. All assessments are due by 30 July 2022, 22:00 UTC. You need to score 60% overall to pass. There is no sectional cut off concept. 

Only verified track learners can take the graded exams. Audit track learners cannot take any exam in this course as per edX policy. Last date to upgrade to verified track is 10 days before the last date of the course. Please go to home page to upgrade to Verified Certifcate.  (Please use PC to be on a safer side. Mobile devices may not work for this purpose. Also, after uploading your photo and ID proof, make sure that its readable, scanned in high resolution. If the text in the scanned proof is not readable, then the process may not complete).

If you are taking this course as a verified track student, and want a MicroMasters Credential, you must take the proctored exam for your final assessment. To know more about procotred exams, please visit the Guidelines for Proctored Exam section.

WeekWeightage
1 10%
2 10%
3 10%
4 10%
5 10%
Final Proctored Exam 50%

Note: 

The ungraded assessments are interspersed throughout the course to recall what you have learnt so far. These do not count for final score and will not show up on the Progress tab.

Academic Code of Conduct

Please follow the rules for academic honesty and online conduct for this course by reading edX Terms of Services.

NOTE

  • Many of these dates are dynamic and subject to change during the course run. Please be sure to visit the Course Home page and refer to your weekly course email for any change in any of the dates listed above.
  • As you work through your course, you’ll see dates and times when assignments and exams are due. It’s important to remember that edX lists all times in Coordinated Universal Time (UTC), 24-hour format.