Skip to main content

Frequently Asked Questions

1) When are the assignments due? When does the course end?

Leaders of Learning is a self-paced course with on-demand certificates. All course content is available now, and you have until the date specified on the about page to complete the course.

2) How do I earn a certificate? 

Learners can choose to audit the course for free or earn a Verified Certificate. (Learn more about edX Verified Certificates.) The price for the Verified Certificate is $99. You must get a grade of 60% or higher to earn a certificate. 

If you are interested in a Verified Certificate, but cannot afford the cost you can apply for financial assistance from edX.

3)  Why can't I see all course content? 

Some content in edX is available only to learners who have purchased a verified certificate. Locked content is marked with a lock icon.  If you are using screen reader software, you will hear "Content available only to verified-track learners."

When you see this icon, it indicates there are one or more graded assignments on this page. Verified learners will be able to see and complete these assignments, which will count toward their certificate of completion.

In addition, audit learners will lose access to the course after a certain number of weeks. The length of time varies by course, and is noted on the course signup page at This time is counted from when you enroll or from when the course begins, whichever is later. Verified learners retain course access indefinitely.

4) I have signed up for a Verified Certificate. When will I receive my certificate?

As soon as you complete enough of the course to receive a passing grade (60%), you can generate your own certificate. To find out if you are eligible for a certificate, click on the "Progress" tab. If you have passed, you will see a "Request Certificate" button. To learn more, you can read the edX documentation for on-demand certificates.

5) Will the actual time for the course be sent to us based on where we live (time zone)?

There are no actual times during which you have to "attend" the sections of the course. All course content is available in the Course section. 

6) What is Coordinated Universal Time (UTC)?

Because we have a global audience, this course uses UTC. The current UTC date and time can be found here: 

7) Why doesn't my progress bar show up on my progress page, even after I've answered the questions?

Make sure you selected an answer for ALL the questions on the page AND click the "check" button. Your progress is not recorded until you answer all the questions and hit "check." If you click the "save" button, your answers will be saved for later and you can return to them, but you don't need to save your answers in order for them to be graded.

8) Why are there "x"s on my progress grade for the assessments?

These "x"s represent that you can "drop" a few assessments as part of your final course grade.

9) I keep getting an error message with the Modes of Learning Assessment: Sorry, you cannot continue until you correct the following: Issue 1 Please rank each statement — no ties!

Double check that you gave each statement a unique value (for example, you did not check strongly agree for more than one statement for each question). Each question has four statements and there are four options. You HAVE to check a strongly agree, agree, somewhat agree, and disagree for each question.

10) I cannot see my Modes of Learning Assessment results and did not receive an email!

If you did not see your results within the edX platform, then you did not complete the survey and will not receive an email. After you complete all the questions, click on the red arrow at the bottom of the survey (if you cannot see it, scroll down) to receive your results and complete the survey.

If you still have a question, please use the Contact Us link. Thanks, and happy learning!