Additional Resources
Explore these additional resources to learn more about each topic covered in the course. Share further resources with other learners on the Discussion Board. Please note that some publications like Harvard Business Review and The New York Times may limit the number of free views per month that can be seen from an individual browser.
SECTION 1: DIALOGUE, NOT DEBATE
Tips for bridging the political divide (Article)
Michael Barbaro, "How Could You? 19 Questions to Ask Loved Ones Who Voted the Other Way," The New York Times, November 18, 2016.
Moving beyond pitting one idea against another through dialogue (Video)
"Effective Communication—From Discussion to Dialogue for Win-Win Results," DailyMotion video, 3:30, posted by "Rabblesnool," June 19, 2015.
Indra Nooyi, Chairman & CEO of Pepsi discusses the lesson her father taught her (Video)
Indra Nooyi, "Makers Video: Assume Positive Intent," Makers video, 0:34, posted by "Makers."
Listening without anger allows you to find compassion (Video)
Ronnie Polaneczky "The Power of Deliberate Listening," YouTube video, 18:33, posted by "TEDxPhiladelphia," February 10, 2016.
Dialogue as a tool for problem solving and organizational transformation (Article)
Edgar H. Schein, "The Process of Dialogue: Creating Effective Communication," The Systems Thinker.
Persuasive power of listening (Article)
Peter Bregman, "If You Want People to Listen, Stop Talking," Harvard Business Review, May 25, 2015.
SECTION 2: MICRO-AFFIRMATIONS OPEN DOORS
Understanding unconscious bias (Infographic)
Catalyst, What Is Unconscious Bias? (2014).
Micro-affirmations are a simple antidote to unconscious bias (Article)
MIT Management Sloan School, "Transforming Workplace Culture with Micro-Affirmations," MIT Sloan Fellows Blog, July 27, 2016.
Acknowledging micro-inequities in the workplace (Article)
Nneka Orji, "Micro-Messages: Managing Small But Powerful Communication," The Glass Hammer, July 24, 2014.
Effective mentoring practices through micro-affirmations (Article)
Mary Rowe, "Micro-Affirmations & Micro-Inequities," Journal of the International Omsbudsman Association, vol. 1, no. 1 (March 2008).
What you can do about your own unconscious bias (Article)
Mary Rowe, "Unconscious Bias: May Micro-Affirmations Provide One Answer," Institute for Work & Employment Research, February 22, 2015.
SECTION 3: BEING AN ALLY—FIRST STEPS
Learning to be an ally (Article)
Savonne Anderson, "5 Initial Ways You Can Be a Better Ally to People of Color," Mashable, January 10, 2016.
Steps for removing bias from your communication (Article)
Anti-Defamation League, Guidelines for Achieving Bias-Free Communication (1982).
Four bias patterns and how to recognize and interrupt them (Article)
Molly McDonough, "How to Interrupt Bias in the Workplace," ABA Journal, February 6, 2016.
Courageous acts for you to role model (Blog Post)
Bill Proudman and Michael Welp, "9 Courageous Acts To Help You Partner Across Difference," OntheMARC Blog, December 1, 2016.
How we talk can build distrust at work (Article)
Nan S. Russell, "Words Kill Trust at Work, Too!," Psychology Today, November 11, 2016.
How to get over fears and prejudices (Video)
Saleem Reshamwala, "The Life-Changing Magic of Hanging Out," The New York Times video, 2:09.