Frequently Asked Questions
Please check here before asking a question in the discussion forums or contacting the course staff. If you can't find your answer here or in the discussion forum, then use the Support tab in the top navigation menu to contact us.
Q. What are the prerequisites for this course?
A. As specified in the syllabus, there are no prerequisites for this course.
Q. What software/books do I need?
A. You do not need any software or books. As long as you can view the course videos and use the edX platform, you are all set. We may ask you to access or download other materials. Anything required to answer quiz questions is clearly indicated.
Q. What do I do if I don't understand a quiz question?
A. If you don't understand a question in one of the graded quizzes, use the Support tab in the top navigation menu to contact us with the the Unit number and Question number.
Q. Are there due dates for the quizzes?
A. No. There are no due dates for individual quizzes. However, you must complete them all by the course end.
Q: May I request an extension to the Verification Deadline?
A: RITx will not provide extensions to the published verification upgrade deadlines. Our course verification upgrade deadlines are scheduled to provide learners with as much time as possible to determine whether to pursue a verified certificate, per the course content. If you miss a verification upgrade deadline, we recommend you enroll as a verified learner in the next scheduled offering of the course. You can always find the upgrade deadline on the course home page and your edX dashboard.