Burmese Translations
Case Studies
Getting Started - Optional case study: Remaking a Neglected Megacity: A Civic Transformation in Lagos State 1999–2012
Topic 1
Case study 1: Empowering Operational Staff: Land Registration in Sarawak, Malaysia, 2006–2009
Case study 2: Creating a 'Citizen Friendly' Department: Speeding Document Production in Jordan,1991–1996 or
Reforming Without Hiring or Firing: Identity Document Production, South Africa, 2007–2009, or
Topic 2:
Case study 1: Power at the Grass Roots: Monitoring Public Works in Abra, Philippines, 1986–1990
Case study 2: Promoting Accountability, Monitoring Services: Textbook Procurement and Delivery, Philippines, 2002–2005.
Topic 3:
Case study 1: Services for the People, By the People: Indonesia's Program for Community Empowerment, 1998-2006
Case Study 2: Building Trust in Government: Afghanistan's National Solidarity Program, 2002–2013
Topic 4:
Case study 1: Inviting a Tiger into your Home
Case study 2: Saving a Sink Agency
Topic 5:
Case Study 1: Conjouring and Consolidating a Turnaround
Case Study 2: Streamlined Tax Administration in Rio de Janeiro: Implementing Nota Carioca, 2009–2014
Topic 6:
Case study 1: Energizing the Civil Service: Managing
Case study 2: Building Capacity, Changing Norms: Rapid Results in Madagascar, 2005–2009
Topic 7:
Case study 1: Improving the Policy Process: Ghana Tries to Build Support for Cabinet Decision–Making, 2003–2008.
Case study 2: Translating Vision Into Action: Indonesia's Delivery Unit, 2009–2012
Case study 3: Moving Beyond Central Planning: Crafting a Modern Management System, Latvia, 2000–2006.
Case study 4: Shifting the Cabinet into High Gear: Agile Policymaking in Rwanda, 2008–2012.
Topic 8:
Mapping a Transformation Journey
Quizzes
Topic 1
Quiz option 1: A Second Life for One-stop Shops (Brazil)
Quiz option 2: Creating a Citizen Friendly Department (Jordan)
Quiz option 3: Reforming Without Hiring or Firing (South Africa)
Topic 2
Quiz: Citizen Monitoring
Topic 3
Quiz option 1: Citizen Monitoring (Philippines)
Quiz option 2
Topic 4
Quiz option 1: (Brazil)
Quiz option 2: (Liberia)
Topic 5
Topic 5 Quizzes
Topic 7
Quiz option 1
Quiz option 2
Quiz option 3
Topic 8
Quiz option 1: Institutional Transformation
Assignments
Getting Started: Appalachian Mountain Assignment
Topic 2 Gallery Assignment: Advice to the Reform Team
Topic 3 Gallery Assignment
Topic 4 Gallery Assignment
Topic 5 Gallery Assignment
Topic 6 Gallery Assignment
Topic 7 Gallery Assignment
Topic 8 Gallery Assignment: Extending Reform
Practicums
Practicum 1: Streamlining a Process
Practicum 2: Topic 6, Option 2
Practicum 3: Topic 7, Option 3: Communications
Practicum 4: Topic 8, Option 4