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MITProfessionalX: DSx Data Science: Data to Insights

Frequently Asked Questions

This FAQ will be updated with commonly asked questions. If you have a question, please check here first to see if it’s already been answered.

  1. Who do I contact if I experience technical issues with the course platform? If you are having problems with the course platform, such as the video stream issues, content seems to not be displaying properly, or are having trouble accessing the course or your account, please email questions to mitprofessionalx@mit.edu. Questions will be turned around within 36 hours or less.
  2. Who do I contact if I questions related to the course curriculum? If you have any questions related to the course curriculum, please post your questions in the “Ask Your TA” sections of the discussion forum for the module your questions relate to.
  3. How long will the course material be available online? The materials will be available to registered and paid participants for 90 days after the course end date, October 9, 2017. No extensions may be granted.
  4. How many hours per week will I have class or homework? There are approximately two hours of video every week. You will spend additional time on multiple choice assessments, readings, and discussion forums. Most participants will spend about 3 - 4 hours a week on course-related activities.
  5. When will I receive an MIT Professional Education Certificate/CEU letter? Participants who successfully complete the course and all assessments will receive a Certificate of Completion. This course does not carry MIT credits or grades, however, an 80% pass rate is required in order to receive a Certificate and CEUs. See Important Course Dates to find out when Certificates are posted and CEUs will be awarded.
  6. Where do I ask questions that need to be answered by the Professors in the course? To engage with the course team and TAs in this course you can use the "Ask your TAs" section in the discussion forum. To access the forum, please use the "Discussion" tab at the top of our course.
  7. How do I earn CEUs? Course participants who successfully complete all course requirements are eligible to receive 1.3 Continuing Education Units (CEUs) from MIT. CEUs are a nationally recognized means of recording non-credit/non-degree study. They are accepted by many employers, licensing agencies, and professional associations as evidence of a participant’s serious commitment to the development of a professional competence. CEUs are based on hours of instruction. For example: One CEU = 10 hours of instruction. CEUs may not be applied toward any MIT undergraduate or graduate level course.
  8. Can I cancel or transfer my registration? Cancellation requests must be made two weeks prior to the course start date. Any requests received after this will not be eligible for a refund. To submit your request, please include your full name and order number in your email request. Refunds will be credited to the credit card used when you registered and may take up to two billing cycles to process. Cancellation requests must be submitted to mitprofessionalx@mit.edu. Transfer Registration: Admission and fees paid cannot be deferred to a subsequent session; however, you may cancel your registration and reapply at a later date.
  9. Do I need to watch all of the videos to pass?: MIT Professional Education does not track your video watching progress, however all videos should be watched because they provide essential information that is necessary to answer the multiple assessment questions successfully. 
  10. Where do I check to see my current grade in the course? Keep in mind that the 80% pass rate is across all assessments, and is your overall average “grade” for the course. This information can be checked in the "A Avg" column on the Progress tab within the courseware.
  11. Do I need to finish the assessments by a certain time each week? In order to earn an MIT Professional Education Certificate of Completion, you must complete all course assessments with an overall average of 80% pass rate by July 10, 2016 - 23:30 UTC. There will be no exceptions or extensions. Please note that the edX platform uses Coordinated Universal Time (UTC), which is 5 hours ahead of Eastern Standard Time (EST) and 4 hours ahead of Eastern Daylight Time (EDT). To convert times to your local time zone, please use the following tool: http://www.timeanddate.com/worldclock/converter.html.
  12. What reference materials will be available at the end of the course? Participants will have 90-day access to the archived course (includes videos, discussion boards, content, and Wiki). Please note that we are unable to extend access to the archived course beyond the close date.
  13. What materials can participants keep at the end of the course? Participants can take away program materials: PDFs of Case Study Activities, Collated Transcripts of faculty lectures, and resources presented in the course Wiki.