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1.    How can I contact with the NUST "MISiS" help desk?

Please, contact us at edx@edu.misis.ru

2.    How often the course materials will be published?

Materials will be published every week from the start of the course.

3.    Will I have the opportunity to receive a course certificate?

Sure!  The information about the certificates will soon appear on the edx.org

4.    In case of problems: cant enter the account, video doesnt work/ problems with media player, tests are not sent…

The platform edx.org supports the browsers:

  • PC: Win: Chrome, Safari, Firefox, IE 11, IE 10;

  • Mac OS: Chrome, Safari,Firefox.

If you still have some problems, please, contact our help desk at edx@edu.misis.ru.

Please, specify your login which appears on the edx. org and the version of your browser in your e-mail.

5.    Where I can ask the questions concerning the course materials and course assignments?

To get help with the course, click the Discussion tab and post a question.

We will try to answer them as quickly as possible!