FAQ
For general questions about the platform, please consult the edX FAQ page. Please check this page periodically for updates as new questions are asked and answered.
What do I do if the online activities do not work?
When accessing the course materials and attempting activities, please use the Google Chrome browser whenever you can. If you are still experiencing repeated and specific technical problems, contact edX directly for support using the 'Help tab' located at the top left of your screen.
Can I download the subtitle/captions text from the videos?
Yes. Under each video, you should see a box that says 'Download transcript'. This allows you to download the subtitle text as an .srt file or .txt file. Choose the version you would like and then click 'Download transcript' for it to begin downloading. You can also copy/paste the captions that appear to the right of the video when you have the closed captioning button selected within edX.
How is the course assessed?
This course includes four types of assessments: assignments, a final exam, exercises and questionnaires. Assignments and the final exam are graded, exercises and questionnaires are not.
Graded assignments
Assignments
During the course you will encounter five assignments. These assignments will together make up 70% of your grade for this MOOC. There are two types of assignments:
- Multiple choice questions – This questions will automatically be graded via the edX platform. The answers will be published after the due date of the particular assignment.
- Self-assessed assignment – Self-assessment entails that you yourself have to assign the grade you think your assignment deserves based on the grading criteria provided for the assignment. You will be given examples on how to grade your assignment first before you have to grade your own assignment.
Final exam
At the end of the course in week 5 you will receive an multiple choice questions exam. This exam will make up 30% of your grade. This can be seen as a test to determine if you understood the content of this MOOC.
Non-graded assignments
Exercises
In order to help you understand some parts of this course, it can be helpful to practise. Therefore this MOOC contains exercises. In this exercises you will apply the content you just learned to your own situation or a fictive case. We highly recommend to do the exercises. However, some exercises can be seen as optional, and when this is the case this is stated clearly above the exercise.
Questionnaires
Throughout the course you will be asked to participate in questionnaires. These questionnaires serve two purposes: (1) critically reflect on the material you have just been exposed to, and (2) create a database of perceptions on different aspects of leadership. At the start of the MOOC, you will be asked whether or not your responses may be used for academic research. If you do not decline this request, your responses can be anonymously analysed for academic research. Results will be aggregated to the group level, so personal information will not be coupled to individual responses. Responses will certainly not be shared with any third parties.
When do I get a passing grade?
This course uses a pass/fail structure. To pass the course you need to obtain at least 50% of the total amount of points that can be earned. Deadlines are written as dd/mm/yyyy. To find out the day/time where you are, see time zone converter.
How can I check my current grade in the course?
The easiest way to see your current mark in the course is by visiting the Progress tab found at the top of every page. When you visit that tab, you will see a chart at the top of the page that shows your progress in all graded assignments in the course. You will also see a vertical listing of all of the sections of the course, activities and graded assignments.
How do I interact with my fellow students?
The participants of this MOOC come from different backgrounds and are in different stages of their career. Note that the course language is English, we therefore ask you to post in the English language only. We ask you to be respectful to participants coming from different cultures or being less / more experienced with leadership. Please be judgemental free in your feedback to one other, be analytical and helpful, especially when participating in the discussion forum. We all can learn from each other, and we look forward to many interesting discussions and learning moments.
What do I do if I spot what I think may be an error in the content?
If you spot an error, please let us know via the discussion board. Be sure to title the thread specifically about the error that you wish to discuss/enquire about. It would also be helpful if you included ‘staff’ somewhere in the title, too. We can then fix up any errors as soon as possible (or perhaps explain why a perceived error is not an actual error in this case). Thank you for your attentiveness.
What do I get at the end of the course to acknowledge that I have completed it?
LfE101x offers a verified certificate of achievement, which carries a fee. A verified certificate of achievement shows that you have successfully completed your edX course and verifies your identity through your photo and ID. Signatures of two Instructors are added for authentification. Verified certificates are available for a fee that varies by course. The fee for a LfE101x verified certificate is $50 USD. If you wish to a sign up for a verified certificate, simply click the ‘challenge yourself’ button visible on your dashboard.
Why does edX allow so many students to enrol?
The acronym ‘MOOC’ stands for ‘Massive Open Online Course’. A MOOC aims to offer quality education to as many students as possible — regardless of their age, their gender, their physical ability, or their cultural, educational, or financial background — in an open-access format. As well as including traditional educational resources, MOOCs capitalise on the flexibility of the Internet, incorporating multimedia lectures and activities. MOOCs also encourage democratic interaction among staff and students. We believe in presenting higher education online, offering opportunity to ‘anyone who wants to achieve, thrive, and grow’.
Can I still upgrade to a verified certificate?
The last date to choose a verified certificate is 29 September, 2017 11:59 PM UTC. If you wish to sign up for a verified certificate, simply click the ‘challenge yourself’ button visible on your dashboard.
When does the course end?
The last day of LfE101x is 30 September 2017. Make sure you finished all the assignments before this date.