Verified Certificate

Supported by the following organizations

This is to certify that Cheryl Dawn Percy successfully completed and received a passing grade in DM04: Managing Customer Relationships in the Digital Environment a course of study offered by USMx, an online learning initiative of University of Maryland.

Noted by

Mary Beth Furst, Ed.D., M.B.A.

Mary Beth Furst, Ed.D., M.B.A.

Associate Clinical Professor of Marketing University of Maryland Robert H. Smith School of Business

P.K. Kannan, PhD

P.K. Kannan, PhD

Professor of Marketing, Dean’s Chair in Marketing Science University of Maryland Robert H. Smith School of Business

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About edX Verified Certificates

An edX Verified Certificate signifies that the learner has agreed to abide by the edX honor code and completed all of the required tasks of this course under its guidelines, as well as having their photo ID checked to verify their identity.