Verified Certificate

Supported by the following organizations

This is to certify that Sally McInnes successfully completed and received a passing grade in 008x: Culture of Services: Paradox of Customer Relations a course of study offered by KyotoUx, an online learning initiative of Kyoto University.

Noted by

Yutaka Yamauchi

Yutaka Yamauchi

Professor, Graduate School of Management Kyoto University

About edX

edX offers interactive online classes and MOOCs from the world’s best universities, including MIT, Harvard, Berkeley, University of Texas, and many others. edX is a mission driven initiative created by founding partners Harvard and MIT.

About edX Verified Certificates

An edX Verified Certificate signifies that the learner has agreed to abide by the edX honor code and completed all of the required tasks of this course under its guidelines, as well as having their photo ID checked to verify their identity.